1. Introduction

Welcome to Infabook, the online platform operated by Infadale Infotech Pvt Ltd ("Infadale Infotech"). This Privacy Policy outlines how we collect, use, and protect personal information from all users of our website, including visitors, customers, and employees. We are committed to safeguarding your privacy and providing transparency about how your information is handled. By using our website and services, you consent to the practices described in this Privacy Policy.

2. Collection of Personal Information

At Infabook.com, we may collect various types of personal information from users to provide a seamless experience and improve our services. The information we collect includes but is not limited to:

Contact Information

When you sign up for our services, we collect your name, email address, phone number, company name, and job title.

Account Information

To enhance your experience, we gather usernames, passwords, and other account-related details.

Communication Data

Records of interactions with us, such as emails, messages, and feedback, help us provide better support.

Usage Data

We gather information about your interaction with our website, software, and services to analyze user behavior and preferences.

We collect this information when you sign up for our services, contact us through our website, or use our software for accounting and distribution management.

3. Use of Personal Information

We use the collected personal information for the following purposes:

Provision of Services

Your personal information is used to deliver our accounting and distribution management software services. It also helps us maintain and manage your account effectively.

Communication

We use your information to respond to inquiries, provide customer support, and send important updates related to your account and services.

Improvement of Services

By analyzing user behavior and preferences, we gain insights to enhance and customize our software and website, ensuring a better user experience.

Marketing

With your consent, we may use your information to inform you about new features, promotions, and relevant products or services.

4. Sharing of Personal Information

We may share your personal information with the following parties:

Service Providers

We may engage third-party service providers to assist in delivering our services, analyzing data, and providing technical support. These partners are bound by confidentiality agreements.

Business Partners

In some cases, we collaborate with trusted partners to offer integrated solutions. Your information may be shared to ensure seamless integration and a unified user experience.

Legal Requirements

We may disclose your information when required by law, legal proceedings, or government requests. This ensures compliance with legal obligations.

Business Transfers

If our company undergoes a merger, acquisition, or sale of assets, your information may be transferred to the new entity. We take steps to ensure your information is protected.

We ensure that all third parties we share information with adhere to strict data protection standards and confidentiality agreements.

5. Security of Personal Information

Infabook.com is committed to protecting your personal information. We implement appropriate technical and organizational measures to ensure the security and confidentiality of your data. This includes encryption, firewalls, access controls, and regular security assessments. However, no data transmission over the internet can be guaranteed to be completely secure, so we urge users to exercise caution.

6. Tracking Technologies and Cookies

We use cookies and similar tracking technologies to enhance your experience on our website and improve our services. Cookies are small text files that are placed on your device when you visit our website. They help us understand how you interact with our website, remember your preferences, and offer a personalized browsing experience. We use both session and persistent cookies to enhance your interactions with our platform.

You can choose to disable or delete cookies through your browser settings. However, please note that certain features of our website may not function properly without cookies enabled.

Your Rights

We respect your rights over your personal information. As a user, you have the right to:

  • Access: Request access to the personal information we hold about you.
  • Correction: Correct inaccuracies or incomplete information we have about you.
  • Deletion: Request the deletion of your personal information, subject to legal requirements.
  • Restriction: Restrict the processing of your personal information, under certain conditions.
  • Data Portability: Request a copy of your personal information in a structured, machine-readable format.
  • To exercise these rights, please contact us using the details provided in the "How to Contact Us" section.

7. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices and legal requirements. Updates will be posted on our website, and we encourage users to review the policy periodically.

8. How to Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Infadale Infotech Pvt Ltd,
10/302/A Bhaasuram Complex,
Thiruvananthapuram,
Kerala, 695525

Email: support@infabook.com
Website: https://infabook.com/contact-us
Your privacy is important to us, and we are committed to addressing any inquiries promptly and transparently.
Last updated: 20-08-2023